Why Uconnect Touch Screen Not Working? [Causes & Fixes]

If you own a Jeep, you probably enjoy its Uconnect system that allows you to control various features of your vehicle, such as the radio, the navigation, and the climate. However, what if your Uconnect touch screen stops working? How can you fix it and restore its functionality?

In Short, Firmware Glitch, Short Circuit, Disconnected Cable and Bad Fuse can be the possible reasons for Uconnect touch screen if its not working.

Causes of Uconnect Touch Screen Not Working:

There are several reasons why your Uconnect touch screen may not work properly. Some of the most common ones are:

Firmware Glitch:

The Uconnect software may have some bugs or errors that cause it to freeze or malfunction. This may happen due to the navigation system or other apps that run on the system.

Short Circuit:

The electrical system of your Jeep may have a short circuit that prevents the power from reaching the Uconnect system. This may happen due to faulty hardware or wiring.

Loose or Disconnected Cable:

The connection between the Uconnect system and the touch screen may be loose or disconnected due to vibration, corrosion, or wear and tear. This may affect the signal transmission and the touch sensitivity of the screen.

Physical Damage:

The touch screen may be damaged due to excessive or rough use, exposure to heat or moisture, or impact. This may cause cracks, scratches, or dead pixels on the screen that affect its functionality.

Bad Fuse:

The fuse that protects the Uconnect system from power surges may be blown due to a voltage spike or overload. This may cut off the power supply to the system and make it unresponsive.

Fixes For Uconnect Touch Screen that is Not Working:

Depending on the cause of the problem, there are different ways to fix your Uconnect touch screen not working. Here are some of the steps you can try:

Reset the System:

The first thing you should do is try to reset the system by pressing and holding the volume and enter buttons simultaneously for at least 15 seconds. This will reboot the system and clear any temporary glitches or errors. Wait for the screen to come back on, which may take up to 25 seconds.

Update the Software or Firmware:

If resetting the system does not work, you may need to update the software or firmware of your Uconnect system. This will fix any bugs or issues that may be affecting its performance. You can check for updates online or at your dealership.

Check the Connection and Wiring:

If updating the software or firmware does not work, you may need to check the connection and wiring of your Uconnect system and touch screen. You can do this by removing the trim panel around the screen and inspecting the cables and connectors for any signs of damage, corrosion, or looseness. You can also use a multimeter to test for continuity and voltage.

Check the Fuse:

If checking the connection and wiring does not work, you may need to check the fuse that protects your Uconnect system. You can do this by locating the fuse box under the hood or in the cabin of your Jeep and looking for the fuse labeled F49, F67, or F76. You can use a fuse puller to remove it and inspect it for any signs of burning or melting. You can also use a multimeter to test for resistance.

Replace the Touch Screen:

If none of these steps work, you may need to replace your touch screen altogether. This is usually a last resort option as it can be costly and time-consuming. You can either buy a new touch screen online or at your dealership, or find a used one at a junkyard or online marketplace. You will also need some tools and skills to install it yourself, or you can hire a professional to do it for you.

How to Prevent Uconnect Touch Screen From Errors?

To prevent your Uconnect touch screen from not working in the future, you should follow some maintenance tips such as:

Keep your software or firmware updated: You should regularly check for updates for your Uconnect system online or at your dealership and install them as soon as possible. This will ensure that your system runs smoothly and efficiently.

Keep your touch screen clean: You should regularly clean your touch screen with a soft cloth and a mild cleaner that is suitable for electronics. This will remove any dirt, dust, fingerprints, or smudges that may affect its sensitivity or visibility.

Avoid extreme temperatures: You should avoid exposing your touch screen to extreme heat or cold, such as direct sunlight or freezing weather. This may cause thermal stress or damage to your touch screen components.

Avoid physical impact: You should avoid hitting, dropping, scratching, or cracking your touch screen with any hard or sharp objects. This may cause permanent damage to your touch screen that may not be repairable.

Use a screen protector: You can use a screen protector to protect your touch screen from scratches, dust, or fingerprints. You can find various types and sizes of screen protectors online or at your local store.

Why Uconnect Bluetooth Not Working:

Uconnect Bluetooth is a great feature that enhances your driving experience. However, if it stops working or fails to connect to your phone, it can be frustrating and annoying. Fortunately, There are different ways to fix Uconnect Bluetooth not working. 

Here are some of the steps you can try:

1. Restart your phone.

Sometimes, a simple restart can solve many issues with your phone’s Bluetooth connection. To restart your phone, turn it off and wait for a few seconds before turning it on again. Then, try to connect it to Uconnect again.

2. Delete the pairing history on your phone and Uconnect.

If your phone and Uconnect have a corrupted or outdated pairing history, it may prevent them from connecting properly. To delete the pairing history on your phone, go to your Bluetooth settings and tap on “Forget” or “Unpair” next to Uconnect. To delete the pairing history on Uconnect, go to the settings menu and select “Phone/Bluetooth”, then scroll down and select “Delete All Pairing History”.

3. Make sure your phone is set to discoverable or visible mode.

This will allow Uconnect to detect and pair with your phone. To set your phone to discoverable mode, go to your Bluetooth settings and turn on the visibility option. You may also need to confirm a pairing code or accept a pairing request on your phone.

4. Check for software updates on your phone and Uconnect.

Sometimes, software updates can fix bugs or improve compatibility between devices. To check for software updates on your phone, go to your settings menu and look for an option like “Software Update” or “System Update”. To check for software updates on Uconnect, go to the official website and enter your vehicle information. Then, follow the instructions on how to download and install the update.

5. Reset your Uconnect system.

If none of the above steps work, you may need to reset your Uconnect system to its factory settings. This will erase all of your personal settings and preferences, so make sure you back up any important data before doing this. To reset your Uconnect system, press and hold the volume and tune knobs for 10 seconds until the screen goes black. Then, wait for the system to reboot and try to connect your phone again.

6. Check for hardware problems or faulty fuses.

If all else fails, there may be a hardware problem with your Uconnect system or a blown fuse that affects its power supply. To check for hardware problems, you may need to take your car to a professional mechanic or dealer for diagnosis and repair. To check for faulty fuses, you may need to consult your owner’s manual or fuse box diagram for the location and type of fuse that controls your Uconnect system.

Conclusion:

Uconnect touch screen not working on your Jeep can be a frustrating problem that can affect your driving experience and safety. However, by following the steps and tips in this article, you can fix it yourself or with the help of a professional.

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Bransford Smith
Bransford Smith
Bransford Smith is a Founder of “Jeepwrenching” and a Jeep enthusiast for over a decade and has extensive knowledge & experience with all things Jeep.

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